Delete from the app
- Sign in to Ghana Parking.
- Open Profile.
- Select Account settings.
- Select Delete account.
- Review the information and confirm your request.
Request deletion by email
Email Ghana Parking Support using the registered account address. Include “Account deletion request” in the subject. Do not include your password, reset code, payment-card information or government identification.
What is deleted
Account profile information, saved vehicle information and access credentials are deleted or anonymized after identity and account checks are completed.
What may be retained
Limited parking and payment records may remain where needed for accounting, fraud prevention, dispute handling or legal obligations. Access to retained records stays restricted, and the records are removed after the applicable retention period.
Processing time
Ghana Parking will acknowledge the request and provide any required verification steps. Active parking sessions, unpaid balances or open disputes need resolution before final deletion.